University Computing Centre

The University Computing Centre (Universitätsrechenzentrum, URZ) is the central IT service provider for Heidelberg University. Our clients are students, researchers and University employees: We offer them a wide range of IT services and provide support and advice for using these services.

Service Announcements

Current maintenance, disruptions & updates: Directly to the service announcements

Artificial intelligence (AI)

The URZ promotes and researches the use of AI technologies for various areas of Heidelberg University. Alongside the development, provision and operation of AI services for administration, research, teaching and studies, one of our core tasks includes research into new technologies and systems.

Service Catalogue

In the Service Catalogue, you will find all our information about the URZ IT services and find out which services you can use as well as how to get access to them. The Catalogue also offers extensive instructions (How-tos) and answers to frequently asked questions for the various services as well as additional information about quintessential university IT topics.

IT Service

The IT Service offers competent support and advice for all URZ services. It is the first contact point for all IT-related questions and problems. Our service associates can be reached via telephone, contact form, email and in person at two IT Service Points.