IT security and cloud services
Cloud Solutions & Data Analytics
The service area Cloud Solutions & Data Analytics (CSDA) primarily provides the university with central cloud computing services. The core service is heiCLOUD, an Infrastructure as a Service (IaaS) resource specifically tailored to research and teaching. The service area also maintains the university networks (LAN and Wi-Fi) in all campus buildings and provides IT security advice.
Head of the service area: Dr. Maximilian Hoecker
Providing a good foundation
Core Technologies & Collaboration Services
The service area Core Technologies & Collaboration Services (CTCS) operates the university's central IT services. These include email, telephony, groupware, institute storage, backups, identity management, printing services and directory services. Further tasks include customer support via the IT service and on-site technical support. CTCS also supervises the URZ server rooms.
Head of the service area: Thorsten Adelmann
Data-intensive computing, research and projects
Future IT - Research & Education
The service area Future IT - Research & Education (FIRE) examines new technologies to evaluate their applications for research and use in the computing centre, then develops the services accordingly. These activities are conducted in cooperation with students and employees of Heidelberg University, other research institutes, and industry partners in a number of projects.
Head of the service area: Dr. Martin Baumann
Digitalising administration and organisation
Smart Campus Solutions
The service area Smart Campus Solutions (SCS) provides IT services for a variety of administrative tasks at the university, ranging from personnel and finance management to the management of student data. Together with the university administration, the service area staff develops new solutions for the challenges of digitalisation, including student lifecycle or information management.
Head of the service area: Miriam Tegelaers
The central office is the main service point for internal and external URZ business processes. It supports the director as well as the service areas and departments of the University Computing Centre in all administrative and organisational matters.
Head of the central office: Daniela Fabian, M.P.A.
Departments and Consultation Services
This department works together with the data protection supervisor and the university department for data protection to deal with all concerns related to data protection at the URZ.