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December 2, 2025 - IT security

News: IT security incident / Precautionary measures

Important notice: Immediate precautions

Heidelberg University has identified preparations for a widespread attack on its IT infrastructure. Defending against this attack requires the immediate implementation of necessary precautions. These measures include, among other things, an immediate change of passwords. In addition, numerous IT services are now only accessible via VPN or from the campus network. This applies in particular to the email service and access to heiCO (Campus Online). Every effort is being made to prevent damage to the university. If you have any technical questions, please contact the IT service of the University Computer Centre, which will assist you via video call in additional support rooms.
Further information Precautions

The University Computing Centre (Universitätsrechenzentrum, URZ) is the central IT service provider for Heidelberg University. Our clients are students, researchers and University employees: We offer them a wide range of IT services and provide support and advice for using these services.

Service Announcements

Current maintenance, disruptions & updates: Directly to the service announcements

News

11. November 2025 - Research data management

Conference volume of the E-Science Tage 2025 published

03 November 2025 - IT-Security

Working Together against Phishing: You report - We protect

22 October 2025 – IT security

The “bwInfoSec-Talks” lecture series enters its next round

To the URZ Newsroom

Artificial intelligence (AI)

The URZ promotes and researches the use of AI technologies for various areas of Heidelberg University. Alongside the development, provision and operation of AI services for administration, research, teaching and studies, one of our core tasks includes research into new technologies and systems.

Service Catalogue

In the Service Catalogue, you will find all our information about the URZ IT services and find out which services you can use as well as how to get access to them. The Catalogue also offers extensive instructions (How-tos) and answers to frequently asked questions for the various services as well as additional information about quintessential university IT topics.

IT Service

The IT Service offers competent support and advice for all URZ services. It is the first contact point for all IT-related questions and problems. Our service associates can be reached via telephone, contact form, email and in person at two IT Service Points.

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