01 October 2024 - Offerings for the Start of the Semester Starting your studies: Information for students

Welcome to Heidelberg University! At the start of the winter semester, the URZ team will be introducing the most important IT services to the new students. In the weeks preceding the start of the semester, students can take advantage of various presentations and informational offerings to learn about the most important IT services at the university.

Heidelberg Zeughaus Mensa in autumn

Rollout password for multi-factor authentication (MFA) extended until 08.11.

The validity of the initial rollout password (OTP) has been extended until 08.11.2024. The rollout password that you need to set up multi-factor authentication (MFA) can be found on page 1 of your enrollment documents. The original expiration date stated in the enrolment documents is therefore no longer valid. Please note: all rollout passwords (OTP) that are valid for longer than the date stated in the enrolment letter are not affected.
service catalogue: Multi-factor authentication

Uni-ID, WLAN via eduroam, heiCO, heiBOX, Moodle and much more - the University Computer Center (URZ) offers a wide range of IT services for students. Many of these services are essential for successful studies and make everyday student life easier in a variety of ways. You can find an overview of the most important services on the linked page.

The introductory lecture for students at the start of the semester is available online as a video recording.

Free Microsoft 365 licenses for students

Enrolled students can register for the Microsoft 365 apps and Microsoft 365 online services. This allows data to be stored in the Microsoft cloud (important: the data is stored outside the university's control on Microsoft's own servers), shared with other users and edited simultaneously. In order to use the apps and products, students must have their Uni-ID activated once via the university's Microsoft license portal. Further information & procedure can be found in the linked news article.

We're here for you: Your IT Service

The IT Service provides competent support and advice for all URZ services. Our service team can be reached by telephone, contact form, email and in person at two IT Service Points (at the URZ in Im Neuenheimer Feld 330 and in the University Administration building (Carolinum) in the Altstadt.

Current dates of our informational events

Online presentations and information booth

  • In the online presentations on 08.-09.10.2024, the most important IT services for your studies as well as support services will be introduced in English (08.10.2024 - 10:00) and in German (09.10.2024 - 10:00).
  • During the Welcome Day on 14.10.2024, new students can visit our info booth in the Neue Universität, Grabengasse 3-5.

Did you miss out? No problem - a video recording of the introductory presentation can be found on the linked page "IT for Students".