05. March 2025 - Offerings for the Start of the Semester Information for students
Warm welcome to the university!
At the start of the summer semester, the URZ team will introduce the most important IT services to new students.
First steps
Initial token for multi-factor authentication (MFA)
Newly enrolled students receive an initial token by post together with their Uni-ID and the corresponding activation code. This token is a randomly generated password that can only be used ten times and is only valid for a certain period of time. Please set up a permanent token via the MFA Token Self Service platform as soon as possible after receiving the letter. You can access the platform from within the university network. If you do not have access to the university network, you can also access the platform via VPN:
Step 1: Set up your VPN access.
To do this, download the VPN client Cisco Any Connect with the initial token and log in with it. You can now establish a secure connection to the university network from anywhere via VPN.
Step 2: Set up your permanent token.
Then log in to the MFA Token Self Service platform and set up your long-term second factor authentication method.
If you have any questions, our IT service will be happy to help!
Introductory events
Online presentations “IT services for your studies”
- In the online presentations on 19.03.2025 in German (at 9 a.m.) and English (at 10 a.m.), the most important IT services for your studies and our support services will be explained and presented. No registration required.
A brief introduction to the most important IT services
Uni-ID, WLAN via eduroam, heiCO, heiBOX, Moodle and much more - the University Computing Centre (URZ) offers a wide range of IT services for students. You can find an overview of the most important services on the linked page.
Did you miss out? No problem - a video recording of the introductory presentation can also be found there.
Free Microsoft 365 licenses for students
Enrolled students can register for the Microsoft 365 apps and Microsoft 365 online services. This allows data to be stored in the Microsoft cloud (important: the data is stored outside the university's control on Microsoft's own servers), shared with other users and edited simultaneously. In order to use the apps and products, students must have their Uni-ID activated once via the university's Microsoft license portal. Further information & procedure can be found in the linked news article.
We're here for you: Your IT Service
The IT Service offers support and advice on all URZ services. Our service staff can be reached by phone, video call, contact form, email and in person at two IT service points (at the URZ Im Neuenheimer Feld 330 and at the University Administration (Carolinum) in the Old Town).