Service Category Telephony

Easily accessible at work and on the go

The Computing Centre provides telephone and mobile phone coverage for the University.  We manage the telephone network and connections, provide end-user devices and offer advice when problems arise. In addition, the URZ arranges mobile communications contracts and offers supplementary services such as voicemail.

The switchboard of Heidelberg University, located at the URZ, connects you quickly and reliably with the correct contact person and also provides assistance with general inquiries.

Services

Telephone lines, end-user devices and clients

Procurement, installation and maintenance of telephone services

Mobile phones

Work mobile phones and mobile phone contracts

Unified Communication (UC)

Control and manage your workplace telephone and a wide range of telephone functions via a web interface

Voicemail

Central answering machine functionalities for the University

Switchboard

Telephone center of Heidelberg University

Clocks and break signals

Central clock management and maintenance at the University

Telefax server

Central telefax server for digital faxes

Leerteaser

Additional information

Central phone numbers

Emergency as well as central phone numbers and dialing codes for the University

Digital telephone book

A targeted search for individuals or connection numbers at the University

Telephone and Billing Representatives

Telephone representatives are the key link between the University or University-affiliated institution and the URZ.