| Moodle maintenance on Wednesday, November 27, 2024, from 12 p.m. to 2 p.m | |
| Moodle-Exam maintenance work on Friday, November 22, 2024, from 3 p.m. to 6 p.m | |
| Moodle maintenance work on Wednesday, October 30, 2024 from 12 p.m. to 2 p.m | |
| Software IBM SPSS Statistics: Delivery delay for new licenses | |
| Unscheduled Moodle maintenance work on Friday, September 27, 2024 from 2 p.m. to 3 p.m | |
| Migration firewalls of the university administration on 15.10.2024, 17:00 -21:00 | |
| Migration from SharePoint 2016 to SharePoint SE, 17.09.-18.09.2024 | |
| Maintenance heiCO on Monday 02.09.2024 from 07:00 - 08:00 hrs | |
| Maintenance heiCO on Monday 29.07.2024 from 18:00 - 18:30 hrs | |
| Maintenance heiCO on 25.07.2024 from 18:30 - 18:45 hrs | |
| Poster printing: URZ poster service not available | |
| heiBOX update on 18 July 2024 between 16:00 and 18:00 | |
| From July 03, 2024: Moodle via VPN: Expansion of the support services | |
| Email: migration from Microsoft Exchange Server 2016 to 2019 | |
| Moodle Maintenance on 26th June 2024 | |
| Urgent maintenance work on Heidelberg University's external connection 54-x - on 28 May 2024 from 09:00 - 12:00 | |
| Unscheduled Moodle & heiCAST maintenance on Wed., May 29, 2024, 12-14 h | |
| Maintenance work on the network: Service interruptions on Tue., 30.4. 2024 from 18-21 h | |
| Network disruptions at the university: Update | |
| Network disruptions at Heidelberg University | |
| Deletion of Moodle courses from the summer semester 2021 | |
| Ricoh myPrint currently unavailable | |
| Sporadic malfunction of external telephone lines (06221/54-x) | |
| Office 2021 not available for local installation via MECM / SCCM | |
| Project numbers/function accounts: Extension to 7 digits | |
| heiBOX update on 26 February 2024 between 6:00 and 10:00 am | |
| Fixed: Disruption to external telephone connections (06221/54-x) | |
| Unscheduled maintenance Moodle & heiCAST 14. February 2024 | |
| E-Mail: Activation of DKIM and DMARC | |
| Currently no login to LSF possible | |
| Certificate changeover on RADIUS for eduroam | |
| Renewal of the VPN server environment | |
| Change of certificates on the VPN servers | |
| Cancellation warning from Adobe | |
| Renewal of the “cr-ma” router on 5.12. from 10 a.m. to 2 p.m. | |
| Maintenance work on Moodle and Moodle exam from December 21st, 2023 | |
| Moodle maintenance on Wednesday, 29 November 2023 from 12 to 2 pm
| |
| Microsoft Office 2021 available on the university terminal servers | |
| Maintenance on heiCO from 06.11.2023 17.00h untill 08.11.2023 08:00h | |
| Information on the use of Adobe software | |
| SPSS Licenses: Fixpack for Mac installation issues available | |
| Change to Adobe ETLA accounts planned for 17.10.2023 between 21:00 and 05:15 CET by Adobe incl. possible software unavailability | |
| IBM SPSS Statistics - New Ordering Process for Software Licenses | |
| Switch-off of TLS 1.1 at the university mail relays on 10 October 2023 | |
| Warning against another phishing attack | |
| SPSS licences: Problems with Mac installations | |
| Shutdown of the software store asknet as of 09/26/2023 | |
| Listserv: No new lists possible | |
| Maintenance TC-system Akademiestraße, 29.09.2023 from 14:00 to approx. 20:00 | |
| Warning of another phishing attack | |
| Moodle Automatic Course Deletion Winter Semester 2020/21 | |
| Expiry of the Adobe VIP framework agreement on 12.09.2023 - please back up your Adobe Cloud data promptly | |
| New provider S/MIME certificates: no application possible at present | |
| Mobile printing: MyPrint will replace EveryonePrint | |
| Maintenance work on listserv, 09.09.2023 from 9:00 a.m. to approx. 6:00 p.m. | |
| Central Ricoh printers - short-term maintenance work on 16.08.2023 from 07:00 hrs to 09:00 hrs | |
| Maintenance Moodle and heiCAST from 4.9.2023 8 AM to 6.9.2023 8 PM | |
| Short service interruptions to HIS-LSF, ZULGX and POSGX on 03.08.2023 around 2 PM | |
| Maintenance on heiCO on 08.08.2023 from 07.00 - 09.00 h | |
| Warning regarding a new phishing campaign | |
| Security alert: Active exploitation of a zero-day vulnerability in Microsoft Office | |
| heiCO on 17.7.2023 from 17:00 hours on not available | |
| Maintenance work on heiCO on 11.07.2023 from 18.00 - 19.00 h | |
| Unscheduled Moodle maintenance on Friday, 23 June 2023 from 12 to 1 p.m.
| |
| heiCO Adademic performance data migration on 15.06.2023 | |
| IT Service closed in the afternoon on 06.06.2023 | |
| MATLAB for employees: Problems with reactivation of licences | |
| Moodle Automatic Course Deletion Summer Semester 2020 | |
| SDS@hd and bwForCluster Helix currently unavailable | |
| Moodle maintenance on April 26, 2023 from 12:00 to 14:00 | |
| bwForCluster Helix Maintenance from 19.04. to 21.04.2023 | |
| Change in the mail administration of the default e-mail account | |
| Ricoh print center and self-service devices in URZ closed to the public on 14 April 2023 | |
| bwUniCluster and bwForCluster permissions - server migration on 31.03.2023 | |
| Administrative printer: Scan function currently not usable | |
| AFS network file system - shutdown on 01.06.2023 | |
| OTRS Ticket System limited to within the university network as of Thursday, 16.03.2023 | |
| Moodle maintenance on 22 February 2023 from 12 to 2 p.m. | |
| Fixed - Issues with mail via Exchange | |
| Moodle and Moodle Exam maintenance on 29 March 2023 from 12 to 2 p.m. | |
| Moodle and Moodle Exam maintenance on 29 March 2023 from 12 - 2 p.m. | |
| InstWWW to be shut down on 01.10.2023 | |
| Restriction of terminal server access for employees and students to the university network as of Wednesday, 01.03.2023 | |
| Disruption in the mail administration of the standard e-mail account (Cyrus) for IT representatives | |
| New Server Certificate Provider | |
| heiCONF (Audimax) Maintenance on 03.02.2023 from 21:00 to 0:00 o'clock | |
| New provider for server certificates | |
| SDS@hd and bwForCluster Helix systems available again | |
| Moodle and Moodle-Exam Maintenance on 30 November 2022, 12:00-14:00 | |
| Ricoh print center and self-service devices in the URZ closed to the public on 10.11.2022 | |
| Security Vulnerability in OpenSSL: Install Updates Now | |
| Disruptions to Telephone Exchange Lines | |
| Moodle and Moodle-Exam Maintenance on 26 October 2022, 12:00-14:00 | |
| Moodle Maintenance on 28 September 2022, 12:00-14:00 | |
| Software/Licenses: Delays in Ticket Processing | |
| LimeSurvey: Survey admins currently cannot login - workaround available | |
| Regular nightly deletion of the subscriber data from the terminal servers as of 15.08.2022 | |
| Maintenance work on network drive heivol-m.ad.uni-heidelberg.de on 22.07.2022 from 19:00 | |
| Maintenance of Bergheim Campus telecommunication system on 09.08.2022 from 18:00-24:00 | |
| IT Service closed on 05 July 2022 due to an in-house meeting | |
| As of 01.11.2022 Instmail will no longer be accessible to users | |
| URZ Print Center and Self-service MFP closures on 12.07, 14.07, 19.07, 21.07, 26.07, 28.07.2022 | |
| SharePoint Maintenance Tues. 21.06.2022, 13:00-15:00: Service unavailable during this time | |
| Deactivation of Elearning2 on 30 June 2022 | |
| Moodle Maintenance on 29 June 2022, 12:00-14:00 | |
| Follina vulnerability in Microsoft Office - recommendations and workaround | |
| Actively exploited vulnerabilities in various Windows versions - Install updates now | |
| Moodle and Moodle-Exam maintenance on 25 May 2022, 12:00-14:00 | |
| Ricoh Print Center closed on 22 April 2022, still reachable by mail | |
| Maintenance Work on Moodle on 27.4.2022 from 12:00 to 14:00 | |
| No Security Issue with University Email Accounts - University-wide spam email sent via mail distribution service Listserv on Tue, 5 April 2022 | |
| Renewal of Router “cr-nf325” (Neuenheimer Feld 325) on Tues. 12.04.,12:00-13:30 - Brief outages possible | |
| heiCONF (Audimax) maintenance work on 25.3.2022 21:00 to 0:00 | |
| Maintenance Work on Moodle on 30.3.2022 from 12:00 to 14:00 | |
| Maintenance work on various software license servers, Tuesday, 15 March 2022, 7:30 | |
| Ricoh Printcenter closed on 18., 23., 25., 30. March and 01. April, orders can be submitted by e-mail | |
| Renewal of Router cr-unipla (Area Universitätsplatz) on 17.03.2022, 12:00-13:30 - Brief outages possible | |
| Backup and Archive Infrastructure Updates from 01.03.22 to 02.03.22 | |
| Contact data collection discontinued: Check-in no longer used for this purpose | |
| Maintenance on Moodle and Moodle-Exam on 23.02.2022, 12:00-14:00 | |
| Security vulnerability CVE-2022-21882 in Windows Systems: Install updates now | |
| Ricoh Printcenter closed on 17.02.2022 | |
| Renewal of Router “cr-lsw” (State Observatory) on 10.02.2022, 12:00-13:00 | |
| Active Directory: Technical difficulties, login issues possible | |
| Maintenance on Moodle and Moodle-Exam on 26 January 2022, 12:00-14:00 | |
| Ricoh print center closed on 17 December, 21 December, 23 December, orders from institutes can be submitted on some days | |
| Restart of the primary VPN server “vpn-ac.urz.uni-heidelberg.de” on 22 November 2021 between 20:00-21:00 | |
| EveryonePrint web portal: Login not working | |
| Ricoh print centre only available by email on 23 November 2021 | |
| Moodle and Moodle-Exam maintenance on 24 November 2021, 12:00-14:00 | |
| Setting up new administrative printers on Windows end devices currently not possible in some cases | |
| Login at campus printers sometimes not possible for new students | |
| Spam wave: Possible problems when sending emails to certain external addresses | |
| Maintenance for services Server backup and Archive on 26 and 27 October 2021 | |
| heiCAST/Moodle: Some functions limited on 21 October 2021 | |
| Ricoh Print centre closed on 9 November and 11 November 2021 | |
| Router replacement “cr-psi” (Psychology) on Thu 14.10., 12-13 | |
| Router replacement “cr-nf368” (INF368) on Tue 19.10., 12-13 | |
| Maintenance work on the central mail system on Sat 09.10.2021 | |
| Poster printing service: Orders can now be submitted again | |
| heiBOX certificate change: Login problems may occur on 17 September 2021 around noon | |
| Jira and Confluence currently not available | |
| IT Service Point at the University Library closed from 13 September till 01 October | |
| Ricoh Printcenter closed on 13 August 2021 | |
| Ricoh print center closed on 27 July 2021, 29 July 2021, 03 August 2021, 05 August 2021 | |
| Phone system maintenance for INF 229: 16 July 2021, 16:00 - 17 July 2021, 23:00 | |
